I’m Abhilash—a builder, strategist, and lifelong learner who thrives on turning complex ideas into clear, user-centered digital solutions. My work sits at the crossroads of tech, business, and design, whether I’m leading digital transformation programs, building SaaS tools for small businesses, or experimenting with AI-driven automation.
About Me
I’ve spent over 20 years in the tech industry. Over the years, I’ve worn many hats—developer, program manager, team leader, founder—and I’m most at home when I’m solving real-world problems with practical, scalable solutions.
I love working with cross-functional teams to create products that not only meet business goals but also delight users. I’m always looking for ways to improve processes and make things more efficient, whether it’s through automation, better tools, or just a fresh perspective.
I’m currently focused on building a startup that leverages AI to help small businesses streamline their operations and improve customer engagement. I’m excited about the potential of AI to transform industries and create new opportunities, and I’m always looking for ways to apply it in practical, meaningful ways. I am also pursuing an Executive MBA at IIM Calcutta, exploring how to bridge technology with meaningful impact.
Outside of work, you’ll usually find me reading, playing Mario with my wife and kids, listening to Indian classical music, or planning the next idea over a cup of strong filter coffee.
If you would like to brainstorm your ideas, or just to say Hi, I can be reached at abhilash.veettil@gmail.com.
Professional Experience
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2020 — 2025 Managed programs to design, build and maintain critical tools for Telecom Operations managed by Ericsson in the MEA region. Worked closely with cross-functional teams, including developers, designers, and product teams, to manage large scale platform roll-out and upgrade projects.
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Agile
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Digital Transformation
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Automation
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AI & ML
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2017 — 2020 Managed projects to implement over 300 automation use cases, optimizing digital workflows and elevating service delivery for customers. Leveraged data analytics to monitor performance metrics, identify process improvement opportunities, and support data-driven decision-making for digital initiatives.
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Data Governance
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Project Management
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RPA
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RBA
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2015 — 2017 Developed and implemented strategic workforce plans for the regional service delivery organization. Achieved a 7% workforce reduction through effective realignment of resources, digitalization and automation.
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Strategic Planning
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WFM
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Operational Excellence
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2010 — 2015 Acted as a catalyst in transforming Performance Management &Service Resource Management functions by developing pivotal tools such as the Consolidated Operations Dashboard, Balanced Scorecard Tool, BottomUp Resource Planning Tool, and the Demand Planning Tool to enhance resource demand and supply estimation, bottom up resource and cost planning, resource and cost optimization, workforce planning, KPI management, and performance management
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Performance Management
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Operational Governamce
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SRM
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2003 — 2010 Developed and maintained close to 20 internal tools to improve operational efficiency and productivity. Worked with cross-functional teams to gather requirements, design solutions, and implement tools that met the needs of the organization.
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SDLC
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Requirements Gathering
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Process Optimization
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2001 — 2003 Developed client/server applications for the banking/financial sector using Visual Basic/Oracle/MS-SQL Server.
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Software Architecture Design
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UX Design
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Team collaboration
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Core Competencies
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Functional Skills - Program/Project Management
- Digital Transformation
- Strategy Planning & Implementation
- Process Optimization
- Software Design & Development
- Data Analytics
- Data Visualization
- Performance Management
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Programming Languages - Ruby
- SQL
- HTML
- CSS
- JavaScript
- Sass
- VBA
- Python
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Libraries & Frameworks - Ruby on Rails
- Tailwind CSS
- React Native
- Turbo
- Hotwire
- Bootstrap
- PWA
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Tools & Platforms - Git
- GitHub
- MySQL
- PostgreSQL
- Redis
- Firebase
- RabbitMQ
- Microsoft Excel
- Power BI
- Resolve
- UI Path
- Docker
- Azure
- AWS
- Nginx
- Figma
What I've Worked On
Most of my work has been in telecom and enterprise digital transformation, particularly during my time at Ericsson, where I led and contributed to several high-impact programs across the Middle East & Africa region.
While I can’t share specifics due to confidentiality, here’s a glimpse of the kind of work I’ve done:
- Built automation tools that reduced manual effort by up to 80% in operational workflows.
- Led cross-functional teams to deliver complex software projects on time and within budget.
- Designed data-driven dashboards and tools to improve decision-making for regional leadership.
- Spearheaded process optimization initiatives using Lean Six Sigma and Agile methodologies.
- Developed internal web apps to streamline resource management, demand planning, and performance monitoring.
Currently, I’m applying that same mindset to SaaS product development and exploring new ventures in AI-first business automation.
| Year | Project | Made at | Built with | Link |
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2025
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Founder
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2025
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Akkounting AI
AI automated bookkeeping solution for small businesses. Currently under development. |
Freelance
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2024
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DUFIX Technical Services
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Freelance
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2023
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Service Delivery Dashboard
A dashbord developed for operational governance which connects to multiple data sources. |
Ericsson
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2020
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Network Monitoring Dashboard
A live network monitoring solution for telecom operations team. The solution integrates with IBM Netcool and monitor network events. |
Ericsson
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2020
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EritopASP
A solution used for remote site access approval, remote supervision using Face Recognition and image recognition . |
Ericsson
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